Difficult Conversation Planner
Clarify the concern, supporting facts, desired outcome, key message, questions, and follow-through before the discussion.
Digital leadership resource
Difficult Conversations Toolkit for Physician Leaders
Prepare. Communicate. Document. Follow through.
A practical physician-leadership system for preparing for difficult conversations, addressing performance and professionalism concerns, setting expectations, documenting agreements, and following through.
$34.99
Single-purchaser license. You may edit, print, and use the templates for your own professional work and within teams you personally lead. Resale, redistribution, sublicensing, marketplace upload, and representation as another commercial product are prohibited.
Included templates
Know exactly what is included
Conversation Preparation Worksheet
Prepare examples, anticipate perspectives and reactions, and plan a respectful, direct conversation.
Conversation Documentation Template
Create a clear record of the concern discussed, expectations communicated, responses, and agreed next steps.
Conversation Action Plan
Translate the discussion into specific expectations, responsibilities, support, milestones, and accountability.
Conversation Follow-Up Template
Document progress, reinforce expectations, identify unresolved concerns, and establish the next review point.
Difficult Conversations Quick Reference
Use a concise physician-leader guide before, during, and after a challenging conversation.
Professional-use notice
These materials provide general educational and management resources. They do not establish organizational policy or replace legal, human-resources, compliance, credentialing, or other appropriate professional advice. Adapt the materials to applicable law, regulation, institutional policy, and contractual requirements.