This Privacy Policy explains how Synergy Mosaic Ventures LLC, operating the MedLead Tools brand, collects, uses, discloses, and protects information when you visit MedLeadTools.com, contact us, subscribe to communications, or purchase a digital product.
Information we collect
Information you provide
- Contact information, including your name and email address.
- Messages, questions, and other information submitted through the contact form.
- Purchase information, including your name, email address, order number, product purchased, amount paid, and transaction status.
- Your email address and consent preferences if you choose to receive marketing communications.
Payment information
Payments are processed by Stripe. MedLead Tools does not receive or store your complete payment-card number. Stripe processes payment and billing information under its own privacy practices.
Technical information
Our hosting and security systems may receive limited technical information such as your IP address, browser type, device information, requested pages, timestamps, and security or error logs. We use this information to operate, protect, and troubleshoot the site.
How we use information
- Process purchases and provide secure access to purchased files.
- Send order, download, support, and refund communications.
- Respond to questions and provide customer support.
- Maintain transaction records and meet accounting, tax, fraud-prevention, and legal obligations.
- Protect the site and investigate misuse, security events, or technical problems.
- Send marketing messages only when you have provided separate consent. You may unsubscribe at any time.
Service providers and disclosure
We share information only as reasonably necessary with providers that help us operate the service, including Stripe for payment processing, Resend for transactional email, FormSubmit for contact-form delivery, and our website hosting and storage providers. We may also disclose information when required by law, to protect rights or safety, or as part of a business reorganization or sale.
MedLead Tools does not sell personal information or use it for third-party targeted advertising.
Cookies and similar technology
The site may use essential cookies or comparable technology for security, restricted-area authentication, and basic site operation. We do not currently use advertising cookies. If our practices change, we will update this policy and provide any choices required by applicable law.
Digital downloads and retention
Purchase records are retained for customer support, accounting, tax, fraud prevention, and legal purposes. Secure product-download links expire seven days after fulfillment and permit up to five successful downloads. Other information is retained only as long as reasonably necessary for the purposes described in this policy, unless a longer period is required by law.
Security
We use reasonable administrative and technical safeguards designed to protect information. No website, transmission, or storage system can be guaranteed completely secure. Keep secure download links private and contact us promptly if you believe one has been compromised.
Medical and confidential information
Do not submit protected health information, patient-identifiable information, medical record numbers, patient images, or confidential information you are not authorized to provide. MedLead Tools does not represent that this website is designed for processing protected health information.
Children's privacy
The site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Your choices and requests
Depending on where you live, you may have rights concerning access, correction, deletion, or use of your personal information. You may also unsubscribe from marketing communications at any time. We may need to verify your identity before completing a request, and some records may be retained when required for legal or business purposes.
Changes to this policy
We may update this policy as the site and its services change. The effective date above identifies the current version.
Contact us
For privacy questions or requests, email sales@medleadtools.com or use the contact form.